Terms of Service
Welcome to AeroX Industries These Terms of Service (“Terms”) govern your use of our website, services, and products, including SMS communications and account services.
By using our services or placing an order, you accept and agree to these Terms in full. Please read them carefully.
- Sales Terms & Conditions
All Sales Are Final
All sales are final once an order and/or deposit is processed. We design and order our equipment specific to each customer’s needs. Equipment orders require full payment upon delivery or pickup, unless otherwise agreed in writing.
Warranty
All equipment includes a one-year warranty unless otherwise stated. Customers are responsible for any shipping or freight fees associated with warranty work.
Inspection and Acceptance
Upon delivery or pickup, you are encouraged to inspect the equipment thoroughly. Payment of the balance and accepting delivery is considered acceptance of the equipment in its current condition.
Cancellation and Refunds
Orders are final and non-refundable once placed. In the event of a cancellation after a specific cut-off date, deposits may be non-refundable. Please refer to our Cancellation Policy for details.
Changes to Orders
Any changes to the order affecting the total cost must be agreed upon in writing. Balance adjustments will be made accordingly. Changes to orders may increase shipping costs and delivery timelines.
- Payment & Delivery Details
Payment Terms
Deposits or partial payments may be required at the time of order. The remaining balance is due upon delivery or pickup.
Delivery Timelines
- Products in Stock: Delivered within 7–14 business days.
- In-Stock Freight Items: Delivered within 7–20 business days.
- Special Order / Out-of-Stock Items: Delivered within 6–12 weeks.
Please note: Delivery times may vary due to supply chain disruptions or carrier delays. We will communicate promptly about any delays.
- Shipping, Returns & Warranty Policy
Warranty Work
For warranty service, contact us at Support@GreenIceBlasting.com. An authorized technician will assist you.
Repair & Return Authorization
All returns for repair require an RMA number. Contact Support@GreenIceBlasting.com before shipping. Items without an RMA will not be accepted.
Damaged Items
If your shipment arrives damaged:
- Contact Info@AeroX-Industries.com within 24 hours with photos.
- File a claim directly with the shipping carrier.
- We replace items only if defective or damaged. For exchanges, email us for assistance.
Return Address
RMA (Your Number)
2070 Portzer Road
Quakertown, PA 18951
Note: Return shipping is the customer’s responsibility. Consider using trackable shipping and insurance for high-value items.
Refunds
If a return is approved, the return shipping cost will be deducted from the refund.
- SMS Communications Terms
Consent to Receive Messages
By providing your phone number, you consent to receive text messages (SMS) from AeroX Industries, LLC for:
- Account verification
- Order updates
- Service notifications
- Transactional and support communications
Message frequency may vary depending on your interactions with us.
Message & Data Rates
Message and data rates may apply according to your mobile carrier plan.
Opt-Out Option
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive.
Help Information
For assistance, reply HELP to any message or contact us at Support@GreenIceBlasting.com.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
- Privacy Policy Reference
Your privacy is important to us and AeroX Industries we take securing your information seriously. Our Privacy Policy describes how we collect, use, and share your personal information, including phone numbers and messaging data. By using our services, you acknowledge and agree to the practices outlined in our Privacy Policy.
- Modifications to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on our website with an updated effective date.
- Contact Us
For questions about these Terms, please contact: Green ICE Technologies
Email: info@AeroX-Industries.com
Thank you for choosing AeroX Industries, LLC. We are committed to providing exceptional service and support for your business.